QuickBooks Shipping Manager Not Working: Causes and Fixes
- jonnrichard
- Aug 20
- 2 min read
If you rely on QuickBooks Shipping Manager to print labels and streamline shipping, encountering the “QuickBooks Shipping Manager not working” issue can disrupt daily operations. This error prevents users from accessing UPS, USPS, or FedEx integration within QuickBooks Desktop, leading to shipping delays and workflow interruptions.
In this guide, we’ll explain the main causes behind this problem and provide step-by-step troubleshooting solutions to get Shipping Manager working again.
What Causes QuickBooks Shipping Manager Not Working Error?
Several factors can trigger the issue:
✅Outdated QuickBooks version – Missing updates may block shipping add-ons.
✅ Damaged installation of QuickBooks – Corrupt files disrupt Shipping Manager.
✅ Disabled Internet Explorer settings – QuickBooks depends on IE components.
✅ Windows updates or security settings – May block add-ons and label printing.
✅ Corrupt Shipping Manager component files – Damaged files cause failure to load.
How to Fix QuickBooks Shipping Manager Not Working
Update QuickBooks Desktop
Open QuickBooks.
Go to Help > Update QuickBooks Desktop.
Install all available updates and restart the program.
Reinstall QuickBooks Shipping Manager
Close QuickBooks completely.
Go to Control Panel > Programs and Features.
Find QuickBooks Shipping Manager and uninstall it.
Restart your system and reinstall the tool from within QuickBooks.
Check Internet Explorer Settings
Open Internet Explorer (QuickBooks relies on it).
Go to Internet Options > Advanced.
Enable TLS 1.2 under security settings.
Apply changes and restart QuickBooks.
You Might Find this Helpful: How to Resolve QuickBooks Error 80029c4a?
Repair QuickBooks Installation
Go to Control Panel > Programs > QuickBooks.
Select Uninstall/Change > Repair.
Let the process complete and restart your PC.
Reset Windows User Permissions
If using multiple users, ensure you are logged in as Administrator. Limited permissions can prevent Shipping Manager from running.
Prevent QuickBooks Shipping Manager Issues in Future
Always keep QuickBooks Desktop updated.
Maintain a stable internet connection.
Regularly clear cache and update Windows.
Run QuickBooks as an Administrator for shipping functions.
Final Thoughts
Facing the QuickBooks Shipping Manager not working error can delay shipping and affect customer satisfaction. By following the above troubleshooting steps—updating QuickBooks, checking settings, or reinstalling the add-on—you can quickly restore normal functionality.
You May Also Read-
Comments