QuickBooks Time Error Code 10000: Causes, Fixes, and Prevention
- jonnrichard
- Jul 4
- 2 min read
If you’re using QuickBooks Time (formerly TSheets) and suddenly encounter Error Code 10000, you’re not alone. This error can disrupt your ability to sync timesheets, connect with QuickBooks Online, or update payroll data. In this guide, we’ll break down what QuickBooks Time Error Code 10000 means, why it occurs, and the most effective ways to fix and prevent it.
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What is QuickBooks Time Error Code 10000?
QuickBooks Time Error Code 10000 typically occurs when there's an issue with the connection between QuickBooks Time and your QuickBooks Online account. It usually appears with a message like:
“Error 10000: An internal server error occurred while syncing QuickBooks Time with QuickBooks Online.”
Common Causes of QuickBooks Time Error Code 10000
Understanding the root causes helps in resolving the issue faster:
Cause | Description |
Authorization Failure | QuickBooks Time can't connect to your QBO account. |
Expired Token or Session Timeout | The connection between QB Time and QBO has expired. |
Corrupt Cache or Browser Issues | Cached browser data blocks proper API communication. |
Incorrect Permissions | The user doesn’t have the necessary access rights. |
Server Outage or Intuit API Issues | Temporary downtime from QuickBooks servers or API. |
How to Fix QuickBooks Time Error Code 10000
Follow these tested steps to resolve the error:
Reauthorize QuickBooks Time with QuickBooks Online
Go to QuickBooks Time > Feature Add-ons > Manage Add-ons
Disconnect the QuickBooks integration
Reconnect it and reauthorize the account
Make sure you're logged in with the admin account for both apps
Clear Cache and Cookies
If you're accessing QuickBooks Time via browser:
Open Chrome (or your preferred browser)
Press Ctrl + Shift + Delete > Clear browsing data
Restart the browser and retry the sync
Read Also: How to Fix QuickBooks Error 15227?
Check User Access and Permissions
In QuickBooks Online, go to Settings > Manage Users
Ensure the user has Admin or Full Access rights
If not, update the user role or use an admin account to sync
Use a Different Browser or Incognito Mode
Some users report success when switching browsers:
Try syncing from an incognito window
Or use another browser (e.g., Firefox, Edge)
Check for Intuit Outages
Go to QuickBooks Status Page to confirm if there are known issues or downtime that could trigger Error 10000.
Preventing QuickBooks Time Error Code 10000
Avoid running into this error again by:
Regularly refreshing your QuickBooks Time connection
Maintaining proper user access rights
Clearing browser cache once a week
Always logging in with the correct (admin) account
Monitoring QuickBooks system status before syncing
Final Thoughts
QuickBooks Time Error Code 10000 may seem technical, but with the right steps, it’s easy to fix. Reauthorizing the integration, checking user access, and clearing browser cache are your best bets. With proactive steps, you can avoid repeated disruptions and keep your timesheet syncs smooth and accurate.
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